FAQ

Frequently Asked Questions (FAQ) for .

A: Players can sign up to participate in the alpha at the official site. An Arc Games account is required. Accounts will be randomly flagged to have access to the alpha. Make sure to check your emails "junk" file etc. for the account activation notice. Depending on filters, it might've gone there instead of your inbox. Or, since there are no longer keys to input, you could try checking https://www.arcgames.com/en/redeem/history ,or DLing the Arc client (saving time on invite day), and checking every couple weeks to see if your Arc account if flagged with access to the Alpha. That's the gear icon at the top right of the Arc client, select Activate a Product, select View redeemed keys, and look for: Torchlight Frontiers Alpha Access. The Friday Streams on Twitch are a good chance for a key too. Every Friday at 11am PST.
 * Q: How to get Alpha Access?

A: Each Tuesday we are given a free full respec. They don't stack. (Might differ due to timezones) Will change once Echtra adds a respec system.
 * Q: How can we Respec

A: Hit C key ingame and you should see a timer in your Contract Menu.
 * Q: When do Fame quests reset?

A: In Windows 10, you can access Arc Repair in the: Start Menu > Perfect World > Arc Repair.
 * Q: How to Repair Arc Launcher?

A: Unreal Engine crashes at startup if you use either rivatune or MSI Afterburner, try stopping them.
 * Q: Game crashes on Start up

A: You can use most of the mainstream controllers, and with third party software you can even use an SNES controller. If you are trying to use a steam controller, please add the TLF executable to your steam library and launch it through steam. Then the steam controllers mappings will be available. Add Frontiers on steam (as a non steam game), connect your controller, start big pictures > option > controller, make sure it detects it, and start the game. It should work. Please note that ARC must be running in the background. In TLF with the controller turned on it should ask you if you want to use a controller when you start the game.
 * Q: Do Controllers work? And which ones?

A: it's currently possible to remap the arrow keys to WASD. Here's the reddit post on how to do it: https://www.reddit.com/r/Torchlight/comments/dglihv/torchlight_frontiers_autohotkey_script_to_enable/
 * Q: Can i use WASD movement?

A: An older article, but it shows their view on the whole thing. https://www.arcgames.com/en/games/torchlight-frontiers/news/detail/11014403-our-free-to-play-philosophy
 * Q: Will it be Pay to win?

A: Release date
 * Q: Release?

A:The easy stuff first. when you get the message, have you used "retry" at least 2x trying to get in? sometimes all it needs is a "nudge" Arc repair can sometimes fix that one as well Intel driver update tool was reported to fix it too sometimes/somehow.
 * Q what can i do when i get "sorry, could not retrieve game data" error.